Terms of Service

Last Updated: December 27, 2025

Welcome to Northern Valley Audio. These Terms of Service ("Terms") govern your access to and use of the Northern Valley Audio website located at northernvalleyaudio.com ("Website") and any software products, including audio plugins, made available through our Website ("Software" or "Products").

By accessing our Website or purchasing, downloading, installing, or using our Software, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Software.

Table of Contents

  1. License Grant
  2. Restrictions on Use
  3. Intellectual Property Rights
  4. Payment Terms
  5. Product Delivery
  6. Refund Policy
  7. Warranty Disclaimer
  8. Limitation of Liability
  9. Termination
  10. Governing Law
  11. Changes to Terms
  12. Contact Information

1. License Grant

Upon completing a valid purchase and subject to your compliance with these Terms, Northern Valley Audio grants you a limited, non-exclusive, non-transferable, non-sublicensable license to:

  • Download and install the purchased Software on computers that you own or control;
  • Use the Software for personal or commercial music production purposes;
  • Install the Software on up to three (3) computers, provided that you are the primary user of each computer and the Software is not used simultaneously on multiple machines by different users.

This license is personal to you and may not be shared with, transferred to, or used by any other individual or entity. The Software is licensed, not sold. Northern Valley Audio retains all ownership rights in the Software.

2. Restrictions on Use

You agree NOT to:

  • Redistribute: Copy, distribute, sell, resell, rent, lease, lend, share, or otherwise transfer the Software or any license keys to any third party;
  • Reverse Engineer: Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software;
  • Modify: Modify, adapt, translate, or create derivative works based on the Software;
  • Remove Notices: Remove, alter, or obscure any proprietary notices, labels, or marks on the Software;
  • Circumvent Protection: Bypass, disable, or circumvent any copy protection, licensing mechanism, or security feature of the Software;
  • Unauthorized Access: Use the Software to gain unauthorized access to any system or network;
  • Illegal Use: Use the Software for any unlawful purpose or in violation of any applicable laws or regulations;
  • Share Accounts: Share your account credentials, license keys, or download links with any third party.

Any violation of these restrictions may result in immediate termination of your license and may subject you to legal action.

3. Intellectual Property Rights

The Software and all copies thereof are proprietary to Northern Valley Audio and title thereto remains in Northern Valley Audio. All rights in the Software not specifically granted in this license are reserved to Northern Valley Audio.

The Software is protected by United States copyright laws and international treaty provisions. You acknowledge that:

  • The Software contains valuable trade secrets and proprietary information belonging to Northern Valley Audio;
  • All trademarks, service marks, trade names, logos, and branding associated with Northern Valley Audio and its Products are the exclusive property of Northern Valley Audio;
  • Any audio content, presets, samples, or other materials included with the Software are owned by or licensed to Northern Valley Audio;
  • Your purchase grants you a license to use the Software but does not transfer any ownership rights to you.

User-Created Content

You retain ownership of any original musical works, recordings, or compositions you create using the Software. However, the Software itself and its underlying code, algorithms, and design remain the property of Northern Valley Audio.

4. Payment Terms

Pricing

All prices are listed in United States Dollars (USD) and are subject to change without notice. Current product pricing: Pad Engine ($49 USD), Roomtone Amp Sim ($29 USD), and Aqua Chorus ($19 USD). All products are one-time purchases with no subscription required.

Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. By making a purchase, you agree to Stripe's terms of service and privacy policy. Northern Valley Audio does not store your complete credit card information on our servers.

Payment Methods

We accept major credit cards, debit cards, and other payment methods as supported by Stripe.

Taxes

Prices may not include applicable taxes. You are responsible for paying any applicable sales tax, VAT, or other taxes required by your jurisdiction.

Failed Transactions

If a payment fails or is declined, you will not receive access to the Software. Please ensure your payment information is accurate and your account has sufficient funds.

5. Product Delivery

Our Products are delivered digitally. Upon successful payment:

  • You will receive a confirmation email at the email address provided during checkout;
  • The email will contain a secure, unique download link for your purchased Software;
  • Download links are typically delivered immediately but may take up to 15 minutes in some cases;
  • Download links are personal to you and should not be shared with others;
  • We recommend downloading the Software promptly and keeping a backup copy for your records.

If you do not receive your download link within 15 minutes of purchase, please check your spam or junk folder. If you still cannot locate it, contact us at northernvalleyaudio@gmail.com.

System Requirements

Our products are available for Mac and Windows computers and support VST3, AU (Audio Unit), and Standalone formats. Please ensure your system meets the minimum requirements before purchasing. System requirements are listed on each product page.

6. Refund Policy

Due to the digital nature of our Products, all sales are generally considered final. Once a download link has been delivered, the product is considered delivered in full.

Limited Refund Eligibility

We may, at our sole discretion, offer a refund within fourteen (14) days of purchase under the following circumstances:

  • The Software does not function as described on our Website and we are unable to resolve the issue;
  • You are unable to download the Software due to a technical issue on our end that we cannot resolve;
  • You accidentally made a duplicate purchase for the same product.

Refund Process

To request a refund, please contact us at northernvalleyaudio@gmail.com with:

  • Your order number or the email address used for purchase;
  • The date of purchase;
  • A detailed description of the issue you experienced;
  • Any relevant screenshots or error messages.

Refund requests will be reviewed within 5 business days. Approved refunds will be processed to the original payment method within 5-10 business days.

Non-Refundable Circumstances

Refunds will NOT be provided for:

  • Change of mind or buyer's remorse after download;
  • Failure to read system requirements before purchase;
  • Issues caused by incompatible third-party software or hardware;
  • Requests made more than 14 days after purchase;
  • Violation of these Terms of Service.

7. Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Northern Valley Audio does not warrant that:

  • The Software will meet your specific requirements or expectations;
  • The Software will be uninterrupted, timely, secure, or error-free;
  • The results obtained from use of the Software will be accurate or reliable;
  • Any errors in the Software will be corrected;
  • The Software will be compatible with any particular hardware or software configuration.

You acknowledge that you are using the Software at your own risk. Any material downloaded or otherwise obtained through the use of the Software is done at your own discretion and risk.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NORTHERN VALLEY AUDIO, ITS OWNERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

  • Loss of profits, revenue, or business;
  • Loss of data or data corruption;
  • Loss of goodwill or reputation;
  • Cost of procurement of substitute goods or services;
  • Any other intangible losses;

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF NORTHERN VALLEY AUDIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL NORTHERN VALLEY AUDIO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SOFTWARE EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, Northern Valley Audio's liability will be limited to the fullest extent permitted by applicable law.

9. Termination

Termination by Northern Valley Audio

Northern Valley Audio may terminate or suspend your license immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination:

  • Your license to use the Software is immediately revoked;
  • You must cease all use of the Software;
  • You must destroy all copies of the Software in your possession or control;
  • You will not be entitled to any refund of the license fee.

Termination by You

You may terminate your license at any time by uninstalling and destroying all copies of the Software. No refund will be provided upon voluntary termination.

Survival

The following sections shall survive any termination of these Terms: Intellectual Property Rights, Warranty Disclaimer, Limitation of Liability, Governing Law, and any other provisions that by their nature should survive.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Software shall be resolved exclusively in the federal or state courts located in the United States. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

Dispute Resolution

Before initiating any legal proceeding, you agree to first contact Northern Valley Audio and attempt to resolve any dispute informally. Most concerns can be quickly resolved through email communication.

11. Changes to Terms

Northern Valley Audio reserves the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting the updated Terms on our Website with a new "Last Updated" date.

Your continued use of the Software after the effective date of the revised Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Software.

We encourage you to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Northern Valley Audio

Email: northernvalleyaudio@gmail.com

Website: northernvalleyaudio.com

We aim to respond to all inquiries within 2-3 business days.

Entire Agreement

These Terms constitute the entire agreement between you and Northern Valley Audio regarding the use of the Software and supersede all prior and contemporaneous written or oral agreements, communications, and other understandings relating to the subject matter of these Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the intent of the original provision.

Waiver

The failure of Northern Valley Audio to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Northern Valley Audio.

Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without the prior written consent of Northern Valley Audio. Northern Valley Audio may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

By using Northern Valley Audio products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.